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Product and Service Specification

Example

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It is defined to be a statement of an item's required characteristics which make it acceptable.

Types

  • Consumer product
  • Industrial product

Business Buying Situations

  • A business buying situation in which the buyer routinely reorders something without any modifications called Straight rebuy.
  • A business buying situation in which the buyer wants to modify product specifications, prices, terms or suppliers called Modified rebuy
  • A business buying situation in which the buyer is buying for the first time is called New Task.
  • A business buying situation where customer buys a packaged solution to a problem from single problem, avoiding all the complexities involved in the problem, is called Systems Selling or Solution Selling

Product Specification Helps

  • Redesigned
  • Standardized
  • Less costly methods of production