Product and Service Specification
Example
It is defined to be a statement of an item's required characteristics which make it acceptable.
Types
- Consumer product
- Industrial product
Business Buying Situations
- A business buying situation in which the buyer routinely reorders something without any modifications called Straight rebuy.
- A business buying situation in which the buyer wants to modify product specifications, prices, terms or suppliers called Modified rebuy
- A business buying situation in which the buyer is buying for the first time is called New Task.
- A business buying situation where customer buys a packaged solution to a problem from single problem, avoiding all the complexities involved in the problem, is called Systems Selling or Solution Selling
Product Specification Helps
- Redesigned
- Standardized
- Less costly methods of production